Client Feedback Survey for The Hope Center

The Hope Center values your input and is conducting a client satisfaction survey. Please answer each question regarding your most recent visit as accurately and honestly as possible.
(Questions marked with an * are required.)

At the end of the survey you will have the opportunity to enter a drawing for a:
Monthly drawing for a $50 Visa Gift Card

Click here for contest rules and details.

Using the following scale, please rate your level of satisfaction with your most recent visit to The Hope Center:

  1. Poor
  2. Fair
  3. Good
  4. Very Good
  5. Great
  6. Not Applicable (n/a)

Your Level of Satisfaction
  • Poor
  • Fair
  • Good
  • Very Good
  • Great
  • N/A
  • 1
  • 2
  • 3
  • 4
  • 5
  • n/a
Level of professionalism on the phone *




Ability to get appointment with desired doctor/service *




Appearance and cleanliness of the facility *




Speed and convenience at check-in *




Punctuality in meeting scheduled appointments *




Friendliness and courtesy of the receptionist(s) *




Friendliness and courtesy of the technician(s) *




Friendliness and courtesy of the doctor(s) *




Appearance and cleanliness of the healthcare team *




Staff's ability to answer questions and explain things clearly *




Doctor's ability to answer questions and explain things clearly *




Healthcare team treated you and your pet with compassion and care *




Speed and convenience at check-out *




Value received for the price paid *




Did the staff call you and your pet by name? *  

  • Not
    Likely
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  • Very
    Likely
  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
How likely is it that you would recommend this hospital to a friend? *  









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